INFORMATION ON SHIPPING

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  • Domestic area
  1. Domestic application areas and shipping units:

All delivery addresses in Vietnam’s territory are eligible.

  1. Delivery time:

Once the delivery party has been completed, VY will notify you of the estimated delivery time and shipping cost of the product to the customer.

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  • A foreign country
  1. Application areas and shipping units: 

Applicable to all global shipping addresses and international shipping units such as FedEx, DHL, UPS, and others.

  1. Shipping time: 

Shipping time is determined by the size of the order and the delivery address. After completing the order, VY will contact you to inform you of the estimated delivery time and specific product shipping costs.

*Please keep in mind that the above delivery time is only an estimate; the actual time may vary depending on the product you ordered.

  1. How will the damage be handled if it occurs during transportation?

In the event that something unexpected occurs, please contact VY at +84915086611 or info@vygallery.com. As soon as we receive your request, we will contact you.